Boots

1. Eligibility for Refunds

Physical Products: Refund requests for physical products must be submitted within [7 days] of receiving the item.

Damaged or Defective Items: If an item arrives damaged or is defective, customers can request a replacement or refund. Evidence of the issue (e.g., photos) may be required.

2. Refund Process

Initiating a Request: Contact us with your order number and reason for the refund request.

Inspection Period: Once we receive the request, we may inspect the claim and require further details or evidence.

Resolution Timeline: Refunds are generally processed within [number of days] upon approval of the request.

3. Non-Refundable Items

Certain items may not be eligible for refunds, including:

Items purchased on final sale or clearance.

Perishable goods, custom-made, or personalized items.

Products or services that have been downloaded, used, or accessed (for digital items).

4. Refund Method

Refunds are issued to the original payment method. The time frame for the credit to reflect may vary depending on the payment provider.

5. Shipping Costs

Returned Items: Customers are responsible for return shipping costs unless the product is defective or incorrect.

Original Shipping: Original shipping charges are non-refundable unless the refund is due to an error on our part.

6. Exchange Policy

Exchanges may be offered as an alternative to refunds, depending on product availability.

7. Contact Us

For any queries regarding refunds, please contact us